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Preliminary Information


Preliminary Information Form

1- Subject
The subject of this Sales Contract Preliminary Information Form is the Law No.6502 on the Protection of Consumers and the Official Gazette dated November 27, 2014 regarding the sale and delivery of the product / products that the Seller sells to the Buyer, whose qualities and sales price are specified below. It covers the rights and obligations of the parties in accordance with the provisions of the Distance Contracts Regulation, which entered into force after being published. By accepting this preliminary information form, the Buyer accepts that if the contract subject confirms the order, he will be under the obligation to pay the price subject to the order and, if any, additional charges such as shipping fee, tax, and that he has been informed about it.

2- Seller Information
Title: Ezgi Hazal Oymak (Istanbul Chamber of Commerce No: 214240-5)
MERSİS No: 3708172925400001
Address: Tatlısu Mah, Şehit Burak Kurtuluş Cad. No: 69 Merit Life Göl Konakları, Villa C10
Umraniye / ISTANBUL
Telephone: 0850 307 79 65

3- Buyer Information
The person to be delivered: []
Delivery address : [ ]
Telephone : [ ]
Email / username: []

4- Contract Subject and Product Information
4.1 The basic features (type, quantity, brand / model, color, number) of the Good / Product / Products / Service are available on the website of the Seller. You can examine the basic features of the product during the campaign.
4.2 The prices listed and announced on the site are the selling price. The announced prices and promises are valid until they are updated and changed. The prices announced periodically are valid until the end of the specified period.
4.3 The selling price of the goods or services subject to the contract, including all taxes, is shown in the table below.

Product Name Quantity Installment Total Amount
Shipping cost
Grand total

Shipping Amount: []
Payment method: [ ]
Delivery address: [ ]
Billing address: [ ]
Order date: [ ]

5- General Provisions
5.1. The Buyer accepts, declares and undertakes that he / she has read the preliminary information about the basic characteristics of the product subject to the contract, the sales price and the payment method and the delivery on the website of the Seller, and gives the necessary confirmation electronically. Buyer's; Confirming the Preliminary Information electronically, prior to the establishment of the distance sales contract, the address to be given to the Buyer by the Seller, the basic features of the products ordered, the price of the products including taxes, and the payment and delivery information are also correct and complete. .
5.2. Each product subject to the contract is delivered to the person and / or organization at the address indicated by the Buyer or the Buyer within the period specified in the preliminary information section on the website, depending on the distance of the Buyer's place of residence, provided that it does not exceed the legal period of 30 days. In the event that the product cannot be delivered to the Buyer within this period, the Buyer reserves the right to terminate the contract.
5.3. The seller shall deliver the product subject to the contract in full, in accordance with the qualifications specified in the order and with the warranty documents, user manuals, if any, without any defects, in accordance with the requirements of the legal legislation, in accordance with the standards and the information and documents required by the business, and in accordance with the principles of integrity and honesty. to protect and increase the service quality, to show the necessary attention and care during the performance of the work, to act with prudence and foresight.
5.4. If the seller fails to fulfill the contractual obligations in case the fulfillment of the product or service subject to the order becomes impossible, he accepts, declares and undertakes that he will notify the consumer in writing within 3 days from the date of learning and return the total price to the Buyer within 15 days. (See:
5.5. The Buyer accepts, declares and undertakes that he will confirm this Preliminary Information Form electronically for the delivery of the contractual product, and if the contractual product price is not paid for any reason and / or is canceled in the bank records, the Seller's obligation to deliver the contractual product will end.
5.6. In the event that the price of the product subject to the contract is not paid to the Seller by the relevant bank or financial institution as a result of unauthorized use of the credit card belonging to the Buyer after the delivery of the product subject to the Contract to the person and / or organization at the address indicated by the Buyer or the Buyer, the Buyer It accepts, declares and undertakes that it will return it to the Seller within 3 days, shipping costs to be borne by the Seller.
5.7. The seller agrees, declares and undertakes that if the seller cannot deliver the product subject to the contract within due time due to force majeure situations such as the occurrence of unforeseen and unpredictable situations that prevent the parties from fulfilling their debts, the seller agrees, declares and undertakes that it will notify the Buyer.
6- Invoice Information
Name / Surname / Title: []
Address: []
Telephone: [ ]
Email / username: []
Invoice delivery: The invoice will be submitted to the Buyer as an e-invoice through their e-mail addresses.
7- Right of Withdrawal
7.1. In distant contracts for the sale of goods, the buyer may use the right to withdraw from the contract by refusing the goods without any legal or criminal liability and without any justification, provided that the product is notified to the Seller within 15 (fifteen) days from the date of delivery to him or to the person / organization at the address indicated.
7.2. In order to use the right of withdrawal, a written notification must be made to the Seller by registered mail, fax or e-mail within 14 (fifteen) days and the product must not be used within the framework of the provisions of "Products for which the Right of Withdrawal cannot be exercised" set forth in this contract. If this right is exercised,
7.2.1 The invoice of the product delivered to the 3rd person or the Buyer, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions will not be completed unless the RETURN INVOICE is issued.)
7.2.2. The return form must be delivered complete and undamaged with the box, packaging, and standard accessories, if any, of the products to be returned.
7.2.3. The seller is obliged to return the total price and the documents that put the Buyer under debt to the Buyer within 10 days from the receipt of the withdrawal notification and to return the goods within 20 days.
7.2.4. If there is a decrease in the value of the goods or the return becomes impossible due to a reason caused by the Buyer's fault, the Buyer agrees to compensate the Seller's damages at the rate of his fault. However, the Buyer is not responsible for the changes and deteriorations that occur due to the proper use of the good or product within the right of withdrawal.
7.2.5. If the campaign limit amount set by the Seller is decreased due to the use of the right of withdrawal, the discount amount used within the scope of the campaign is canceled.
8- Products That Cannot Be Used With The Right Of Withdrawal
8.1. a) Contracts for goods or services whose prices vary depending on fluctuations in financial markets and are not under the control of the seller or supplier.
b) Contracts for goods prepared in line with the consumer's wishes or personal needs.
c) Contracts for the delivery of perishable or expired goods.
ç) Of the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contracts for the delivery of those whose return is not suitable for health and hygiene.
d) Contracts for goods that are mixed with other products after delivery and cannot be separated by their nature.
e) Contracts relating to books, digital content and computer consumables, data recording and data storage devices provided in the material environment if the protective elements such as packaging, tape, seal, package are opened after the delivery of the goods.
f) Contracts for the delivery of periodicals such as newspapers and magazines, other than those provided under the subscription agreement.
g) Contracts for the utilization of leisure time for accommodation, furniture transportation, car rental, food and beverage supply and entertainment or recreation, which should be made on a specific date or period.
ğ) Contracts for services performed instantly in electronic environment or for intangible goods delivered immediately to the consumer.
h) Contracts regarding the services started with the approval of the consumer before the right of withdrawal expires.
Cosmetics and personal care products, underwear, swimwear, bikinis, books, reproducible software and programs, DVD, VCD, CD and cassettes and stationery consumables (toner, cartridge, tape, etc.) and they must not be used.
8.2. The buyer can apply for his complaints and objections to the arbitration committee or consumer court for consumer problems in the place where the consumer is located or where the consumer transaction is made within the monetary limits specified in the following law. Information on the monetary limit is below:
According to this, in the applications to be made to the Consumer Arbitration Committees for 2021, District Consumer Arbitration Committees will be applied to the District Consumer Arbitration Committees in disputes with a value below 7 thousand 550 TL, and the Provincial Consumer Arbitration Committees in disputes between 7 thousand 550 TL and 11 thousand 330 TL in the provinces with metropolitan status.
This Agreement is made for commercial purposes.

Seller: Ezgi Hazal Oymak (Istanbul Chamber of Commerce No: 214240-5)
Receiver: []
History: [ ]

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