Our Return and Exchange Policy
All the products you have purchased are under the guarantee of Yurtiçi Kargo until they reach you. Shipments within Turkey are delivered safely within 5-7 business days, international shipments within an average of 15 business days. For international shipments, the shipping fee belongs to the buyer. For more detailed information, you can send an e-mail to info@newoldstudio.com, call our call center on 0850 307 79 65 or leave a message on the ask page. Exchange and Refund Newold Studio offers its users a 100% return / exchange guarantee. If you are not satisfied with the products you received for any reason, you can return them within 15 days or exchange them for another size of the same product. Return and exchange shipping fee belongs to the customers. For this, all you have to do is to call 08503077965 or send an e-mail to info@newoldstudio.com and create a request. Afterwards, you can take the first steps of the return process by writing your request (which design / size you want to change with the in stock for change, the note "return it" for return) on the back of the invoice, the products and the invoice.
Newold Studio / Change Address: Bayar Caddesi, Değirmen Street, Ouno Park, No: 1 / C Blok Daire: 12 Floor: 3 Kozyatağı, Kadıköy / İstanbul PK: 34742 Tel: 08503077965
